Privacy Policy
Disclaimer
The Privacy Policy of Luminé Skin Atelier is provided for informational purposes only and reflects our commitment to safeguarding client data. While we take reasonable measures to protect personal information, no system can guarantee absolute security. This policy does not create contractual or legal rights beyond those required under Ontario law. Clients are responsible for providing accurate information and may request updates or corrections to their records at any time.
At Luminé Skin Atelier, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our clinic or use our services.
1. Information We Collect
We may collect the following information:
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Personal details: Name, phone number, email, address.
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Health information: Relevant medical history, allergies, medications, and treatment preferences (for safe service delivery).
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Transaction details: Payment information, receipts, and booking records.
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Digital interactions: Website inquiries, social media messages, or online booking requests.
2. How We Use Your Information
Your information is used to:
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Provide safe and personalized medi‑spa treatments.
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Maintain accurate client records.
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Process payments and issue receipts.
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Communicate appointment reminders, aftercare instructions, and promotions (with your consent).
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Comply with legal and regulatory requirements in Ontario.
3. Information Sharing
We do not sell or share your personal information with third parties. Your data may only be shared when:
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Required by law or regulation.
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Necessary for medical supervision (e.g., physician oversight for advanced treatments).
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With your explicit consent for referrals or collaborations.
4. Data Storage & Security
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Records are stored securely in compliance with Ontario privacy standards.
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Access is restricted to authorized staff only.
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Digital data is protected with encryption and secure systems.
5. Client Rights
You have the right to:
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Access your personal information.
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Request corrections to inaccurate data.
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Withdraw consent for promotional communications.
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Request deletion of non‑essential records, subject to legal requirements.
6. Retention Period
Client records are retained for the period required by Ontario law and professional standards, after which they are securely destroyed.
7. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Luminé Skin Atelier Markham, Ontario
