Accessibility Statement

Luminé Skin Atelier strives to provide accessible services in alignment with the Accessibility for Ontarians with Disabilities Act (AODA). While every effort is made to accommodate individual needs, certain limitations may exist due to the home‑based nature of the business. This statement is intended as a commitment to inclusivity, not a guarantee of full compliance with all accessibility standards. Clients are encouraged to contact us directly with specific accessibility requests or concerns.

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This statement was last updated on 14 Dec, 2025.

We at Luminé Skin Atelier are working to make our site Hwy 7 & Warden, Markham, ON accessible to people with disabilities.

Our Commitment

Luminé Skin Atelier is committed to providing an inclusive and accessible environment for all clients. We strive to ensure that everyone can access our services, information, and facilities with dignity, independence, and equal opportunity.

Physical Accessibility

• Our clinic is located in a building with accessible entry points.

• Assistance is available upon request for clients who may require support entering or moving through the space.

• Treatment areas are arranged to accommodate mobility aids where possible.

Communication Accessibility

• We provide information in clear, client‑friendly language.

• Key documents (waivers & policies) are available in English and Cantonese to support multilingual accessibility.

• Staff are trained to communicate respectfully and adapt to individual client needs.

Requests, issues, and suggestions

We welcome feedback on how we can improve accessibility.

Clients can share suggestions or concerns by contacting us at: kaya.medesthetics@gmail.com.